WagrGames Inc PRIVACY POLICY
Last Updated: 25th March 2025
This Privacy Policy for WagrGames Inc, a Delaware limited liability company ("Company", "we", "us" "our") describes how we collect, use and disclose information about users of the Company’s website (wagr.co), the Company app (“App”), services, tools and features (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services. Please read this Privacy Policy carefully. By using, accessing, or downloading any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not use, access, or download any of the Services. This Privacy Policy incorporates by reference our Terms of Service, which include an arbitration agreement and class action waiver that govern how disputes between us will be resolved.
1. UPDATING THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make material changes to the way in which we use information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on our website and/or the App, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not access or continue to use the Services.
2. OUR COLLECTION AND USE OF INFORMATION
When you access or use the Services, we may collect certain categories of information about you from a variety of sources. This Privacy Policy covers our use of any information that can or could be used to identify you (“Personal Data”). It does not cover information which cannot be used to identify you (“Anonymous Data”). We need to collect and use certain Personal Data to provide the Services to you and fulfill the promises we make to you in the Terms of Service. Some features of the Services may require you to directly enter certain information about yourself. We provide you with choices regarding the collection, use, and sharing of your Personal Data. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features. Information that you directly submit through our Services may include:
A. Account and Registration
Users may access our App only if they register an Account with us. The Personal Data we collect as part of the Account creation process may include your first and last name, email, username, password, information to confirm you are old enough to use the Services and use the App, payment information for any in-app purchases or storage of funds in your account (for example, your name and email associated with your payment account), and other information. We may also ask or allow you to submit certain optional information, which may include an updated username, preferences, and other profile information.
B. External Account Sign-On
You may be required to have an account with a supported external single sign-on service in order to use some of our Services. Where this is the case, the Personal Data we collect also depends on which external accounts you choose to use, their privacy policy, and what your privacy settings with those services allow us to see when you use their services to access our Services.
- If you choose to link your Google account to the Services, we will collect your Google email address and an authentication token provided by Google.
- If you choose to link your Facebook account to the Services, we will collect a unique user ID provided by Facebook and, if permitted by you, your Facebook registered email address
- If you choose to link your Apple account to the Services, we will collect your email address on file with your Apple ID account or a private relayed email address if you use the Hide My Email option provided by Apple.
Depending on the particular Service you sign up for, we may support other external single sign-on services and collect additional Personal Data from them. Some external providers may notify you that they make additional information, such as your public profile, available to us when you use their single sign-on services. We do not collect this information from external providers.
C. Location of Your Device
We collect and use your device location information as you use our Services (and, if you elect to turn on background location tracking for participating Services, while you are not directly interacting with these Services), including how you move around and events that occur during in app activity or gameplay. Our Services may include location-based games whose core feature is to provide an experience tied to your real-world location, so we need to know where you are to operate these apps and games for you, and to plan the location of in-game resources. We may identify your location using a variety of technologies, including GPS, the WiFi points you are accessing the Service through, and mobile/cell tower triangulation. We also collect and use your in-game or in-app actions and achievements, as well as certain information about your mobile device (including device identifiers, device OS, model, configuration, settings, and information about third-party applications or software installed on your device), to operate the Services for you and to personalize your gameplay and experience. We will also generate an internal account ID when you use certain Services to associate you with an account. We use this information to deliver efficient technical assistance and responsive customer support tailored to your needs.
Managing Location Data Collection
Our Services rely on location data for core gameplay features, such as location-based matchmaking and in-game rewards. You can control location tracking
- App Settings : Disable “Background Location Access” to restrict tracking when not actively using the app.
- Device Settings : Adjust location permissions via your mobile operating system (iOS: Settings > Privacy > Location Services; Android: Settings > Location). using the app.
- In-App Controls : Toggle location tracking off within the app’s privacy settings.
- Note : TSome game features may not function properly if location tracking is disabled.
D. Personal Data.
When you interact with our Services (e.g., making purchases, subscribing, registering for events, entering competitions, or communicating with us), we collect personal data such as your name, address, phone number, country, age, and email. This data is used to fulfill services and provide customer support.
Legitimate Interests
We use your personal data for the following purposes based on legitimate interests:
- Usage Data :
- Communication : Adjust location permissions via your mobile operating system (iOS: Settings > Privacy > Location Services; Android: Settings > Location). using the app.
- User Content : Toggle location tracking off within the app’s privacy settings.
- Updates and News : TSome game features may not function properly if location tracking is disabled.
- Personalized Offers : TSome game features may not function properly if location tracking is disabled.
- Personalized Ads: TSome game features may not function properly if location tracking is disabled.
- Social Features. : TSome game features may not function properly if location tracking is disabled.
- Service Improvement : TSome game features may not function properly if location tracking is disabled.
- Live Contests : TSome game features may not function properly if location tracking is disabled.
- Anti-Fraud Measures : TSome game features may not function properly if location tracking is disabled.
- Legal Compliance : TSome game features may not function properly if location tracking is disabled.
Automated Decision-Making & User Rights
We use automated systems to monitor gameplay, detect fraud, and enforce our Terms of Service. These systems analyze user behavior, game patterns, and transactions to maintain fair play.
- Fraud Detection & Account Restrictions: If your account is flagged by our automated system, you will receive a notification explaining the reason.
- Appealing Automated Decisions: If you believe an automated action was incorrect, you may request a human review by emailing support@wagr.co within 10 days of notification. We do not make decisions based solely on automated processing that produce legal effects or significantly impact users without human intervention.
AI & Machine Learning in Our Services
We use AI-driven algorithms to enhance gameplay, detect fraud, and personalize user experiences.
- Gameplay Monitoring: AI monitors gameplay behavior to detect cheating, unauthorized bots, and suspicious activity.
- Skill Analysis: AI analyzes player skill levels to improve matchmaking fairness.
- Content Moderation: AI moderates chat and content to enforce community guidelines.
- Human Review: If you believe an AI-driven decision was incorrect, you may request human review by contacting support@wagr.co.
Biometric Data Usage & Protection
If you provide biometric data (e.g., facial recognition for identity verification), we will:
- Consent: Obtain explicit consent before collecting or processing biometric data.
- Data Security: Store biometric data in encrypted form and delete it within 12 months after verification is complete.
- Third-Party Sharing: Not share biometric data with third parties unless required by law.
You can withdraw consent and request deletion of biometric data by emailing support@wagr.co.
Consent-Based Usage
We will use your personal data for the following purposes only with your consent:
- Background Activity Tracking: Collecting data for in-game items and rewards based on location (opt-out available).
- Facebook Integration: Importing friends list and profile information from Facebook (opt-out available).
- Contact Syncing: Syncing your device's address book to find contacts using our services (opt-out available).
- Media Access: Accessing your device's media storage to upload content (opt-out available).
- Marketing: Sending marketing materials via email or in-app notifications (opt-out available).
You can manage your preferences and opt-out options through device or in-app settings.
F. Do Not Track
While you may disable the usage of cookies through your browser settings, we do not currently respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to the lack of industry standard on how to interpret that signal.
G. Prizes and Payments
We collect information to process prize winnings, administer payments, comply with the law (including requiring W9 tax forms when necessary), and maintain records of prizes, which may include your email, full name, mailing address, Social Security or Taxpayer ID number, and other information necessary to complete a 1099-MISC tax reporting form, and other relevant tax documentation.
H. Feedback
We collect and maintain records of customer service and other communications with users including survey responses, questions or comments sent to us (including the nature of the nature of the request, name and contact information), or other similar activities. This information may be used to enhance the Services or to market to you or others.
I. Custom Conetent
We may use the information we collect automatically to tailor features and content to you, to market to you, to provide you with offers or promotions, to run analytics and better understand user interaction with the Services
J. Outside Source
We may obtain information about you from outside sources. Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.
K. Legal Requirements
In addition to the foregoing, we may use any of the above information to comply with any applicable legal obligations, improve and develop the Services and our product offerings, including as we describe in our Terms of Service, to enforce any applicable terms of service, to protect or defend the Services, our rights, and the rights of our users or others, and for the purpose of combatting fraud, or to otherwise operate our business. This Privacy Policy is integrated into and is expressly a part of the Terms of Service, to be interpreted in conjunction with such Terms. Any capitalized term not defined herein, shall have the meaning ascribed to it in the Terms of Service.
3. ACCOUNT INFORMATION
If you would like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. Data Retention Policy.
We retain personal data for as long as necessary to provide our Services and comply with legal obligations. Retention periods vary based on data type:
Data Retention Policies
- Account and Profile Data: Retained for the duration of your account and up to 12 months after account deletion unless legally required otherwise.
- Gameplay History: Retained for 12 months to enhance user experience and maintain game integrity.
- Financial Transactions: Retained for seven years to comply with tax and regulatory obligations.
- Customer Support Records: Retained for two years for training and dispute resolution.
Users may request deletion of their personal data, subject to these retention policies, by emailing support@wagr.co.
6. THIRD PARTY WEBSITES AND LINKS
We may provide links to third-party websites or other online platforms operated by third parties. If you follow these links to sites or interact with features (e.g., applications offered by third parties or social media widgets) not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on these third-party sites. Information you provide on public or semi-public venues, including third-party social networking platforms like Facebook or X (formerly Twitter), may be viewable by other users without limitation on its use by us or third parties.
Our inclusion of such links does not imply endorsement of the content, owners, or operators, except as disclosed. In using our Services, you may access Third-Party Services owned/operated by others. Any information provided to a Third-Party Service is subject to their privacy policy, not ours. We're not responsible for the content, privacy, or security practices of any Third-Party Service.
To protect your information, we recommend reviewing their policies.
7. CHILDREN'S PRIVACY
Children are not allowed to use the Services. We do not seek or knowingly collect any Personal Data from children. If we become aware that we have unknowingly collected information about a child, we will make commercially reasonable efforts to delete such information from our database.
We define children as follows:
- Residents of the UK: anyone under 13 years old.
- Residents of the EEA: anyone under 16 years old, or the age needed to consent to the processing of personal data in your country of residence.
- Residents of the Republic of Korea: anyone under 14 years old.
- Residents of other regions: anyone under 13 years old or the age needed to consent to the processing of personal data in that region.
If you are the parent or guardian of a child under 13 years of age who has provided us with their Personal Data, you may contact us using the below information to request that it be deleted.
Parental Controls & Child Safety
- Our Services are not intended for children under 13 (or under 16 in the EEA).
- Parents can use built-in parental controls on iOS/Android to restrict purchases and in-game communication.
- If a minor creates an account without parental consent, we will delete the account upon request (email support@wagr.co).
8. DATA SECURITY
Please be aware that, despite our reasonable efforts to protect your information, no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Please further note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit.
We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
Data Breach Notification
While we take reasonable measures to protect your personal data, no system is entirely secure. In the event of a data breach that compromises your personal data, we will notify affected users within 72 hours via email and/or in-app notifications. Where legally required, we will also report breaches to regulatory authorities and provide guidance on protective measures you can take.
If you suspect unauthorized access to your account, please contact us immediately at support@wagr.co
9. SPECIFIC DISCLOSURES FOR CALIFORNIA RESIDENTS
California law requires that we make certain disclosures about your data. The following disclosures are made pursuant to the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 ("CCPA").
Collection and Use of Personal Data
In the preceding 12 months, we have collected the following categories of Personal Data: identifiers, commercial information, Internet or other electronic network activity information, geolocation data, and visual information. To learn more about the specific information we collect, the sources and purposes of such collection, please see Section 2 ("Our Collection and Use of Information").
Sale or Sharing of Personal Data
We do not sell or share your Personal Data as those terms are defined under the CCPA. We have no actual knowledge of selling or sharing the Personal Data of minors under 16 years of age.
Disclosure of Personal Data for a Business Purpose
In the preceding 12 months, we have disclosed for a business purpose the following categories of Personal Data: identifiers, commercial information, Internet or other electronic network activity information, geolocation data, and visual information. To learn more about the disclosure of your Personal Data, please see Section 4 ("Parties We May Share Your Information With").
Your CCPA Rights
Right to Know and Access Personal Data
You have the right to request the categories and specific pieces of Personal Data we have collected about you.
Right to Delete Personal Data
You have the right to request the deletion of your Personal Data, subject to certain exceptions.
Right to Correct Inaccurate Personal Data
You have the right to request the correction of any inaccurate Personal Data that we maintain about you.
Right to Limit Use and Disclosure of Sensitive Personal Data
We do not collect or process sensitive Personal Data for the purpose of inferring characteristics about you. We also do not disclose sensitive Personal Data for purposes other than those specified in Section 7027(m) of the California Privacy Rights Act regulations promulgated by the California Privacy Protection Agency. Therefore, we do not offer you the option to limit the use of your sensitive Personal Data.
Right to Opt Out of Sale or Sharing
Under California law, consumers have the right to opt out of the sale or sharing of their Personal Data. Because we do not sell or share data for this purpose, we do not offer this opt out.
Right of Non-Discrimination
You have the right to exercise the privacy rights conferred to you under the CCPA without receiving discriminatory treatment. We do not discriminate against you for exercising the privacy rights conferred to you under the CCPA.
10. YOUR CHOICES
We may send periodic informational emails to you. You may opt out of such communications by following the opt-out instructions contained in the email.
Note: If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about any Services you have requested or received from us.
11. YOUR RIGHTS UNDER THE GDPR
In addition to the other disclosures in this Policy, we make the following express disclosures in accordance with the GDPR and hereby notify you of your rights:
| Right | Description |
|---|---|
| Right to Access | The right to be provided with a copy of your Personal Data (the right of access) |
| Right to Rectification | The right to require us to correct any mistakes in your Personal Data |
| Right to be Forgotten | The right to require us to delete your Personal Data—in certain situations |
| Right to Restriction of Processing | The right to require us to restrict processing of your Personal Data—in certain circumstances, e.g. if you contest the accuracy of the data |
| Right to Data Portability | The right to receive the Personal Data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
| Right to Object | The right to object: —at any time to your Personal Data being processed for direct marketing (including profiling); —in certain other situations to our continued processing of your Personal Data, e.g. processing carried out for the purpose of our legitimate interests. |
| Right Not to be Subject to Automated Individual Decision-Making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulation.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., JSON, CSV). To request a copy of your data, email support@wagr.co with the subject "Data Portability Request." We will process your request within 30 days.
12. TRANSFERRING YOUR PERSONAL DATA
We operate our Services throughout the world. Your Personal Data will likely be transferred and stored in a country outside of your home country, including in the USA, for the purposes outlined in this Privacy Policy to the extent permitted by applicable laws. The data protection laws in these countries may not be the same as in your home country.
If we transfer your Personal Data from the UK or the EEA to other countries, including the USA, we ensure that a similar degree of protection is provided to your Personal Data as within the UK or the EEA, as applicable, by ensuring that at least one of the following safeguards is implemented:
- The country that your Personal Data is transferred to is a country that the European Commission (or the UK Government, if you are based in the UK) has deemed to provide an adequate level of protection for Personal Data as the UK or the EEA, as applicable.
- We use specific contracts approved by the European Commission (or the UK Information Commissioner's Office, if you are based in the UK), which give Personal Data the same protection as it has in the UK or the EEA, as applicable, when we engage with service providers.
International Data Transfers & Legal Safeguards
- • If you are in the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs) to protect your data.
- • Users in California, Canada, and Australia have similar protections based on applicable laws.
- • You can request a copy of our data transfer agreements by emailing support@wagr.co
13. CALIFORNIA PRIVACY RIGHTS ADDENDUM
A. California Privacy Notice
This CALIFORNIA PRIVACY NOTICE ("Notice") supplements our Privacy Policy. We have adopted this Notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 ("CCPA").
B. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Data"). The table below indicates whether we have collected certain types of Personal Data in the preceding 12 months:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | YES |
| Personal Data categories listed in the California Customer Records statute | Including but not limited to name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Data included in this category may overlap with other categories | YES |
| Protected classification characteristics under California or federal law. | Age (40 years or older), national origin, citizenship, marital status, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information | NO |
| Commercial Information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| Biometric Data | An individual's physiological, biological or behavioral characteristics that can be used singly or in combination with each other or with other identifying data, to establish individual identity. . Facial recognition technology collects information from your image capture, including biometric data, and shares this information with us, which assists us to verify your ID. | YES |
| Internet or other similar network activity | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. | YES |
| Geolocation Data | Physical location/movements | YES |
| Audio/visual data | Audio, electronic, visual, thermal, olfactory, or similar information. | YES |
| Professional or employment related information | Current or past job history or performance evaluations. | NO |
| Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| Inferences drawn from other Personal Data | Profile reflecting a person's preferences, characteristics, predispositions, behavior, etc. | YES |
C. Personal Data Sources
We obtain the categories of Personal Data listed above from the following categories of sources:
1. Directly from our Users
For example, from when Users register for our Services.
2. Directly and indirectly from activity on our websites and applications
(a) Usage and log information: For example, service-related, diagnostic and performance information. This includes information about your activity on our websites and applications, log files, and reports.
(b) Device and connection information: We collect device-specific information such as hardware model, operating system information, browser information, IP address, etc.
3. From third parties that interact with us
We may work with third parties, for example, in order to understand, customize, support and market the services we provide and/or to comply with laws.
D. Use of Personal Data
We may use or disclose the Personal Data we collect for one or more of the following business purposes as disclosed in our Privacy Policy:
- To provide and manage the services you request;
- To improve customer service and our services;
- To process payments;
- To personalize user experience;
- To contact you about our services;
- To send important notices to you;
- To comply with our legal and regulatory obligations;
- To offer alternative dispute resolution services.
E. Other Personal Data
We will not collect additional categories of Personal Data or use the Personal Data we collect for materially different, unrelated, or incompatible purposes without providing you notice.
F. Sharing Personal Data
We may disclose your Personal Data to a third party for business purposes. When we disclose Personal Data for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except for performing the contract.
We disclose your Personal Data for a business purpose to the following categories of third parties:
- Our affiliates;
- Service providers;
- Third parties that interact with us in connection with the services we perform.
We do not sell your Personal Data.
G. Specific Rights
You have the right to access the Personal Data we've collected about you during the past 12 months and information about our data collection practices. You also have the right to request that we delete the Personal Data we have collected from you.
H. Exercising Access and Deletion Rights
To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by contacting us as set forth below. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your Personal Data.
If you decide to use an authorized agent, please also include written permission that you have designated that agent to make this request, or proof of the agent's power of attorney. We may follow up with you to verify your identity before processing your authorized agent's request. You may also make a verifiable consumer request on behalf of your minor child.
In order for your consumer request to be verifiable, you must provide sufficient information that allows us to reasonably verify whether you are the person about whom we collected Personal Data or an authorized representative. You will need to provide:
- Full name
- Date of birth
- Address
- Email address
- Whether you are a California consumer pursuant to CCPA
- If you would like to know the specific pieces of Personal Data that we have collected about you, or to delete your Personal Data
- Identification that clearly shows your name, date of birth and address (for example, passport or other photo identification)
- Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it
Authorized Agents
If you decide to use an authorized agent, please include written permission or proof of power of attorney. We may follow up to verify your identity before processing the request.
Accessing & Downloading Your Data
If you are a California resident, you may request a copy of the data we hold about you, including gameplay history, account details, and transaction records.
- Requests can be submitted via support@wagr.co or through the in-app "Privacy Settings."
- Data will be provided in JSON or CSV format within 45 days of request verification.
I. Verifiable Consumer Request
We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us.
J. Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
- If you have an account, we will deliver our response to that account.
- If you don't have an account, we will deliver our response by mail or electronically, at your option.
- Disclosures will cover the 12-month period preceding the request.
- Data will be provided in a readily useable format for easy transmission.
We do not charge a fee unless the request is excessive, repetitive, or manifestly unfounded.
If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request
K. No Discrimination Policy
We will not discriminate against you for exercising any of your CCPA rights.
L. Updates to Notice
This Notice may be updated from time to time to reflect changes in the Services or how the Services are regulated. We will notify you of changes by posting changes here, or by other appropriate means.
Any Personal Data we collect is covered by the Privacy Policy in effect at the time the data is collected. You will be given reasonable notice of any material change.
14. YOUR RIGHTS, CHOICES, AND HOW TO CONTACT US
You may exercise your rights under this Privacy Policy by reviewing the list of options below.
Should you have any questions about our privacy practices or this Privacy Policy, please email us at support@wagr.co or contact us at [ADDRESS] and/or [TELEPHONE NUMBER].
To exercise your rights regarding your Personal Data, you can:
- Request access to the Personal Data we hold on you by emailing support@wagr.co
- Delete or correct your Personal Data. The easiest way to update your account information is via your in-app settings. You can also submit a customer support request through our support website here or email us at support@wagr.co
- Ask us to stop processing your Personal Data, including for direct marketing and promotional purposes such as tailored rewards, promotions, and other offers, by emailing support@wagr.co. But be aware that sometimes we need to use your Personal Data in order to provide the Services to you.
- Complain to a regulator. We'd appreciate the chance to deal with your concerns directly so we'd prefer you to contact us first. However, if you're based in the UK or the EEA and believe that we have not complied with data protection laws, you can complain to your local supervisory authority.
- If you're based in the EEA, you can also contact our EU Representative, EDPO. EDPO can be contacted:
- by using EDPO's online request form: https://edpo.com/gdpr-data-request/
- by writing to EDPO at DATA REP'S INFO
The law provides exceptions to these rights in certain circumstances. Where you cannot exercise one of these rights due to such an exception, we will explain to you why.
We offer you choices regarding the collection, use, and sharing of your Personal Data and we'll respect the choices you make. Please note that if you decide not to provide us with the Personal Data that we request, you may not be able to access all of the features of the Services.
After you contact us, you may receive an email in order to verify your request. We aim to provide the information or complete the outcome you request within 30 days, or such shorter time period as provided by laws of your jurisdiction.